CERTIFICATION(s): IPSR:  IT Service Management Practitioner: Support and Restore

COURSE DESCRIPTION:
This course teaches you the essential planning, monitoring and optimizing skills required to qualify as a professional who specializes in the Support and Restore processes. It covers the Service Desk and Incident Management and Problem Management processes. IT Service Management Practitioner: Support and Restore (based on ITIL®) is aimed at professionals who will participate in managing, organizing and optimizing processes in an IT service organization which has implemented, or started to implement, ITIL®-based Support and Restore processes.

DURATION : Instructor Led Bootcamp Saturdays from 9:00am to 5:00pm or Sundays from 12:30 to 7:30pm or 2 to 3 nights from 6pm to 9pm
We also offer self study options with course notes and review questions.

COST: Instructor led $275 per course and self study guides $100 per course