CERTIFICATION(s): IPPI:  IT Service Management Practitioner: Plan and Improve

COURSE DESCRIPTION:
This course teaches you the essential planning, monitoring and optimizing skills required to qualify as a professional who specializes in the Plan and Improve processes. It covers the following topics:
1. Availability Management
2. Capacity Management
3. Disaster Recovery
4. IT Service Continuity Management

DURATION : Instructor Led Bootcamp Saturdays from 9:00am to 5:00pm or Sundays from 12:30 to 7:30pm or 2 to 3 nights from 6pm to 9pm
We also offer self study options with course notes and review questions.

COST: Instructor led $275 per course and self study guides $100 per course