The A+ certification program is recommended for computer support professionals and those new to computers and networks.

1. This is a certification program sponsored by the Computing Technology Industry Association (CompTIA) that certifies the competency of service technicians and support professionals in the computer industry.

2. CompTIA is an organization of manufacturers, distributors, resellers, dealers, system integrators, value-added resellers, and publishers in the microcomputing industry.

3. The Partners, Sponsors and Members of CompTIA include many of the "movers and shakers" of the microcomputing industry.

4. A partial list of the members include: Apple Computer Inc., Bull Information Systems, Canon Computer Systems Inc., Century Computer Marketing, Compaq Computer Corporation, CompuCom Systems, CompUSA, Computer Curriculum Corporation, Computer Reseller News, Digital Equipment Corporation (DEC), Epson America Inc., Hayes Microcomputer Products, Hewlett Packard, IBM, Ingram Micro Inc., Intel Corporation, MicroAge, National Data Products Inc., NCR Corporation, NEC Technologies Inc., Okidata, Packard Bell, PC Parts Express, PC Week, Sears Business Centers, Tandy, Toshiba America Information Systems Inc., U.S. Robotics Inc. and Zenith Data Systems (ZDS).

The A+ Certification consists of the following modules:

1. A+ Hardware Technologies

2. A+ Operating System Technologies

1. A+ CompTIA A+ Essentials (220-601)

This course teaches you to properly install, configure, upgrade, troubleshoot and repair microcomputer hardware. This includes basic knowledge of desktop and portable systems, basic networking concepts, operating systems and printers. This course also teaches you safety and common preventive maintenance procedures.

The following are the major sections covered in this module:

Computer System Concepts.
PC Architectures and Configuration.
PC Storage Systems & Memory
Printers.
Safety & Preventive Maintenance
Introduction to Networking.
Troubleshooting & Repair
Operating systems

See Course Schedules for times and dates offered.

2. A+ 220-602 (IT Technician), 220-603 (Remote Support Technician), 220-604 (Depot Technician)

This course teaches you the knowledge of desktop and portable systems, basic networking concepts, operating systems and printers. This course also teaches you safety and common preventive maintenance procedures.